QMS Familiarisation (TORM)
The Quality Management System (QMS) knowledge of seafarers is a critical factor for shipping companies when it comes to ensuring a safe operation on board their ships. As the development and implementation of new regulations and guidelines increases the companies QMS will inevitably also increase. The results are that newly employed or newly promoted seafarers and administrative personnel are having a hard time to get acquainted with procedures, forms and instructions contained in the company QMS.
The ISM Code stipulates that all personnel, both office and sea-based, have a responsibility to familiarize themselves with the SMS, which consists of a number of company policies, procedures, instructions and checklists. The client requested an appealing usability of the course which was achieved through a user friendly visualization of the TORM QMS content.
A multimedia learning concept with objects such as pictures, drawings, voice over and flash animations was developed. The dynamic and user friendly E-course is accessible online via the TORM LMS and off line via CD-ROMs.
Benefits and results
The concept has motivated the staff ashore and the seafarers on board to participate in the familiarization process. Upon completion of the course the participant will be instructed to complete a rank specific course exam – and pending on the result of this exam a course certificate will be generated. With Master’s signature this certificate will serve as familiarization documentation towards authorities during audits, vettings and port state controls.
Strategic development & programmes
- Tailor Made Training
- Course concepts
Learning & Development
- SMS/QMS Familiarisation