Giving clear instruction across cultures
On many occasions one prevailing feedback from seafarer respondents in our Safety Delta surveys is that leaders are not always good at giving clear instructions. Why can the face-to-face instruction sometimes be so difficult, even if the leaders make an effort? Perhaps the leaders overlook the cultural variations in our way of communicating. One may be an excellent communicator when dealing with people from the same or a homogeneous culture, but what works in one culture may not be effective in others. This article provides a practical approach to this challenge.
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Behavioural based safety is a process that helps employees identify and choose a safe behaviour over an unsafe one. This article explains the concept of behavioural based safety. What makes us behave the way we do, what affects us and what are the consequences?
To help safety leaders develop own and others’ safety leadership skills this article introduces the Green-Jakobsen Safety I’s model™. In short the overriding purpose of the model is to provide shipping companies and its safety leaders with 5 safety culture virtues. Find out what those 5 virtues are
Why are the industry legislators now requiring leadership training? The answer, of course, is pretty straight forward – legislators believe that improved leadership competencies will improve performance on board making ships more effective, safer and environmentally friendly.
At Stenersen they have inititated a Leadership Training programme for all staff groups, seafarers and office staff. We have interviewed Stenersen’s HR Manager, Linda Frederich, about what lies behind the decision. The article tells you more about how they go about the task, what they expect to gain from the project and why they cooperate with Green-Jakobsen on this.